18 Aug
|
Accenture
|
Bengaluru
18 Aug
Accenture
Bengaluru
Project Role : Application Support Engineer
Project Role Description : Act as software detectives, provide a energetic service identifying and solving issues within multiple components of critical business systems.
Must have skills : Java Standard Edition
Valuable to have skills : NA
Minimum 5 year(s) of experience is required
Educational Qualification : 15 years full time education
Summary:
As an Application Support Engineer, a typical day involves acting as a software detective by investigating and resolving issues across various components of essential business systems. This role requires a proactive approach to identifying problems, analyzing system behavior, and ensuring smooth operation of critical applications. The position demands continuous monitoring, collaboration with different teams, and delivering timely solutions to maintain system reliability and performance in a dynamic environment.
Roles & Responsibilities:
Expected to be an SME, collaborate and manage the team to perform.
Responsible for team decisions.
Engage with multiple teams and contribute on key decisions.
Provide solutions to problems for their immediate team and across multiple teams.
Coordinate with stakeholders to ensure alignment of support activities with business needs.
Mentor junior team members to enhance their technical and problem-solving skills.
Drive continuous improvement initiatives to optimize support processes and system stability.
Professional & Technical Skills:
Must To Have Skills: Proficiency in Java Standard Edition.
Strong knowledge of debugging and troubleshooting techniques within Java applications.
Experience with monitoring tools and incident management systems to track and resolve issues.
Ability to analyze logs and system outputs to identify root causes of software malfunctions.
Familiarity with software lifecycle processes and version control systems.
Excellent problem-solving skills and the ability to work under pressure in quick-paced environments.
Additional Information:
The candidate should have minimum 5 years of experience in Java Standard Edition.
This position is based at our BDC7A - SEZ location.
A 15 years full time education is required.
15 years full time education
📌 Application Support Engineer Bengaluru
🏢 Accenture
📍 Bengaluru