§ Monitoring of daily complaints received for medical and non-medical equipment’s, UPS, batteries etc, communication to corporate office, follow up with companies for rectification and confirmation with the branches
§ Administrative assistance (manage both internal and external communications, respond to telephone inquiries from each branch)
§ Ensure timely breakdown resolution to minimize operational disruptions
§ Organize technicians for urgent maintenance
Maintain records of maintenance history and asset repairs
Preventive Maintenance
§ Implement and track preventive maintenance schedules
§ Ensure compliance with AMC/CMC timelines
§ Coordinate servicing of ACs, electrical panels, plumbing systems, etc.
Vendor & Contractor Coordination
Coordinate with external vendors for repair works
Obtain quotations and compare pricing
Verify work completion and process documentation for payment
Documentation & Reporting
Maintain maintenance logs and complaint registers
Prepare weekly/monthly maintenance status reports