Role Description

Who we are

At UST, we help the world’s best organizations grow and succeed through transformation. Bringing together the right talent, tools, and ideas, we work with our client to co-create lasting change. Together, with over 30,000 employees in 30+ countries, we build for boundless impact—touching billions of lives in the process. Visit us at UST.com.

Summary

We are looking for an experienced Mainframe Scheduler Analyst with strong Control-M expertise to support, manage and optimise complex enterprise batch workloads within a large-scale mainframe environment.

The successful candidate will be responsible for operational support, workload automation, scheduling design, batch monitoring, and service restoration activities, ensuring critical business processing completes successfully and within agreed service levels.

Key Responsibilities

Mainframe Batch Workload Management

- Provide advanced operational support and scheduling expertise for Mainframe Batch processing and workload automation
- Monitor, manage and support complex Control-M scheduling environments
- Batch Job Failure Management, including workload recovery, dependency management and coordination with application and support teams
- Manage critical batch workloads, proactively identifying scheduling conflicts, dependency issues and SLA risks, working closely with application and support teams to ensure completion

Schedule Administration

- Work with project and application teams to onboard new applications into the enterprise scheduling environment, ensuring adherence to scheduling standards and best practices
- Implement and maintain batch schedules, dependencies, conditions and workflow automation to support business and project requirements
- Review and remove obsolete schedules
- Maintain scheduling standards, calendars, rules and naming conventions
- Define, monitor and maintain critical batch paths and SLA-managed workloads within Control-M, ensuring business-critical processing completes within agreed service levels

Operational and Technical Support

- Release and code deployment support for batch implementations
- JCL support including validation, troubleshooting and implementation assistance
- Mainframe batch workload problem management and vendor escalations




- Support problem management activities by providing batch scheduling expertise, workload analysis and operational input into root cause investigations
- Support disaster recovery testing and major incident activities relating to batch services
- Identify opportunities to improve workload automation, operational efficiency and batch resilience through schedule optimisation and process improvement

Stakeholder Engagement

- Build effective relationships with Business, Application Support, Infrastructure and Operational Teams
- Represent the team at technical and business meetings in a professional and collaborative manner
- Communicate batch status, service impacts and recovery plans clearly to stakeholder.
- Participate in audit, compliance and governance activities as required

Process and Governance

- Follow company ITIL processes, including Change, Incident, Problem and Major Incident Management
- Manage scheduling tools in accordance with company security, compliance and operational policies
- Utilise enterprise tools including ServiceNow, CyberArk, Splunk and monitoring platforms
- Participate in an on-call support rota providing 24x7x365 support for critical batch workloads

Required Skills

- Graduate or equivalent education in a computing-related discipline or equivalent industry experience
- Minimum 4 years’ experience working within a complex enterprise Mainframe environment.

- Proven experience creating, maintaining and troubleshooting Control-M schedules, calendars, dependencies, conditions and resources in a production environment
- Experience working within business-critical production support functions

BMC Control-M

- Strong experience of:
- Control-M for z/OS
- Control-M Enterprise Manager·
- Control-M GUI
- Control-M workload automation concepts
- Scheduling tables and calendars
- Job dependencies and conditions
- SMART folders and application workflow management
- Control-M Conditions,



Quantitative Resources and Control Resources
- Control-M Forecast
- Scheduling standards and best practices
- SLA management and critical path analysis
- Control-M SLAM/BIM (Batch Impact Manager)
- Batch monitoring and reporting
- Control-M/Control-D Output Management

Mainframe Technologies

- z/OS, JCL, ISPF, SDSF, JES2, TSO

Preferred Skills

- BMC Control-M certification
- Changeman
- JCLPREP
- Splunk dashboards and monitoring solutions
- ServiceNow
- File transfer technologies (Connect:Direct, FTP, SFTP)
- ITIL Foundation certification
- Agile methodologies
- Microsoft Office Suite
- Experience supporting large-scale financial, credit, or highly regulated setting

What We Believe We’re proud to embrace the same values that have shaped UST since the beginning. Since day one, we’ve been building enduring relationships and a culture of integrity.

And today, it's those same values that are inspiring us to encourage innovation from everyone, to champion diversity and inclusion and to place people at the centre of everything we do.

Humility

We will listen, learn, be empathetic and help selflessly in our interactions with everyone.

Humanity

Through business, we will better the lives of those less fortunate than ourselves.

Integrity

We honour our commitments and act with responsibility in all our relationships.

Equal Employment Opportunity Statement

UST is an Equal Opportunity Employer. We believe that no one should be discriminated against because of their differences, such as age, disability, ethnicity, gender, gender identity and expression, religion, or sexual orientation.

All employment decisions shall be made without regard to age, race, creed, colour, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.

UST reserves the right to periodically redefine your roles and responsibilities based on the requirements of the organization and/or your performance.

- To support and promote the values of UST.
- Comply with all Company policies and procedures

Skills Control-M, Performance Tuning, TSO/ISPF, z/OS

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