Role Purpose The Lead Fenergo KYC SaaS Developer / Configuration Engineer will play a central role in the implementation, development and ongoing management of LSEG’s Fenergo KYC SaaS platform. During the initial Day 0 and MVP implementation, the role will work closely with Fenergo, systems integrators and other third-party delivery partners to shape the solution, validate designs, oversee configuration and integrations, and ensure that the platform is implemented in a maintainable and supportable manner. Following the initial implementation, the role will transition into a long-term platform ownership position, responsible for the ongoing development, delivery, operation and technical management of Fenergo within an Agile, product-led environment.

This is a hands-on engineering and configuration role. The successful candidate will combine deep knowledge of the Fenergo platform with strong delivery, integration and product-development capabilities. They will act as an internal subject-matter expert, reduce dependency on third parties and help establish a sustainable in-house Fenergo engineering capability.

Requirements

Key Responsibilities

Day 0 and MVP Implementation

- Work alongside Fenergo, systems integrators and implementation partners to deliver the initial KYC platform capability.
- Review and challenge solution designs, requirements, configuration approaches and integration patterns proposed by third parties.
- Ensure that business and AFC policy requirements are translated accurately into Fenergo workflows, rules, risk models and data requirements.
- Validate that proposed solutions use standard Fenergo capabilities appropriately and avoid unnecessary customisation.
- Participate directly in platform configuration, integration development, testing, data migration and deployment activities.
- Identify design defects, product limitations, operational risks and maintainability concerns early in the delivery lifecycle.
- Ensure that technical decisions, configuration and integration patterns are appropriately documented.
- Establish effective knowledge transfer from implementation partners into LSEG.
- Build sufficient internal capability to support a controlled transition from vendor-led implementation to internal platform ownership.
- Support readiness for production, including operational acceptance, support models, monitoring, release processes and environment controls.

Platform Configuration and Development

- Configure and maintain Fenergo KYC and Client Lifecycle Management capabilities.
- Develop workflows covering onboarding, due diligence, periodic reviews, event-driven reviews, remediation and offboarding.
- Configure lifecycle stages, activities, tasks, queues, approvals, routing logic, service levels and exception-handling processes.
- Configure entity types, related parties, ownership and control structures, beneficial ownership requirements, documents and declarations.




- Develop and maintain customer risk-assessment models, due-diligence rules and risk-based processing.
- Configure user roles, permissions, work groups and segregation-of-duties controls.
- Assess new requirements against existing platform capabilities and recommend appropriate implementation options.
- Promote reusable configuration patterns and consistent engineering standards across the platform.
- Maintain the platform in a manner that minimises technical debt and supports future scalability.

Policy and Rules Management

- Translate KYC, AML and wider AFC policies into executable Fenergo configuration and decision logic.
- Configure policy rules based on jurisdiction, legal-entity type, product, customer relationship, risk, ownership and other relevant attributes.
- Implement simplified, standard and enhanced due-diligence requirements.
- Configure policy applicability, data requirements, evidence requirements, documentation and approval thresholds.
- Maintain customer risk-rating methodologies and associated decision rules.
- Perform impact assessments for changes to AFC policy, regulation or business processes.
- Maintain traceability between policy requirements, business rules, platform configuration and test evidence.
- Ensure policy changes are implemented through controlled product and release-management processes.

Integration Development

- Design, develop and support integrations between Fenergo and the broader LSEG technology estate.
- Implement integrations using supported Fenergo APIs, events, webhooks, connectors, batch interfaces and internal integration mechanisms.
- Integrate Fenergo with party-master platforms, screening services, identity-verification providers, document repositories, product platforms, data services and reporting solutions.
- Define and maintain interface contracts, field mappings, validation rules, transformations and reconciliation controls.
- Implement appropriate integration monitoring, error handling, retry and recovery processes.
- Diagnose issues across Fenergo, middleware, data and downstream-system boundaries.
- Work with architecture and engineering teams to ensure integrations align with LSEG security, data and technology standards.
- Manage the impact of changes to upstream and downstream systems on Fenergo processes.

Product-Led Platform Ownership
- Take long-term ownership of Fenergo as a strategic KYC platform and technology product.
- Work closely with the Product Owner to define and maintain the platform roadmap and product backlog.
- Translate business outcomes, policy changes,



operational improvements and technical requirements into deliverable backlog items.
- Contribute technical expertise during product discovery, prioritisation and roadmap planning.
- Balance new capability delivery with platform resilience, simplification, maintenance and technical-debt reduction.
- Provide clear advice on platform capabilities, constraints, costs and design trade-offs.
- Identify opportunities to improve automation, user experience, control effectiveness and operational efficiency.
- Track platform performance, adoption, service quality and delivery outcomes.
- Support incremental development of the platform beyond the initial MVP.
- Ensure the platform evolves in line with changing business, regulatory and technology requirements.

Agile Delivery

- Operate as a senior member of a cross-functional Agile product team.
- Participate in discovery, backlog refinement, sprint planning, daily stand-ups, reviews and retrospectives.
- Break down requirements into clear technical and configuration deliverables.
- Provide estimates and identify dependencies, delivery risks and technical constraints.
- Deliver configuration, integrations and platform enhancements through iterative releases.
- Work closely with Product, AFC Operations, Compliance, Architecture, Engineering, Testing and Service Management.
- Support automated and repeatable testing, deployment and configuration-validation practices.
- Ensure that each release meets agreed functional, non-functional, security and operational requirements.
- Promote continuous improvement across engineering and product-delivery practices.

Environment, Release and Configuration Management
- Manage Fenergo environments across development, testing, pre-production and production.
- Establish controlled processes for configuration promotion and deployment between environments.
- Maintain workplace-specific settings, endpoints, reference data and integration dependencies.
- Support release planning, implementation, verification and rollback activities.
- Identify and resolve configuration drift and unintended differences between environments.
- Coordinate SaaS upgrades, patches, maintenance windows and vendor releases.
- Assess vendor release notes and identify impacts on existing configuration, integrations and operating processes.
- Ensure appropriate regression testing is completed for platform upgrades and changes.
- Maintain accurate configuration inventories, release records and audit evidence.
- Ensure platform changes comply with LSEG change, security and operational-risk controls.

Platform Operations and Service Management
- Own the technical health and operational stability of the Fenergo platform.
- Provide technical support for production processes and business-critical KYC journeys.
- Investigate incidents involving workflows, rules, integrations, data, access or platform configuration.

📌 Lead Fenergo KYC SaaS Developer / Configuration Engineer (Bengaluru)
🏢 Facctum
📍 Bengaluru