Job title: Key Account Manager — Subscriptions

Company: TrueHunt

Location: HSR Layout, Bengaluru (Work from office)

Employment type: Full time

Experience level: Associate (1–3 yrs)

Annual CTC: ₹3.5 – ₹6 LPA

Working days: Mon- Fri, Sat (half day)

:

TrueHunt is a Bengaluru-based D2C cat food brand bringing honest, nutritious food to cats across India. We're looking for someone to own our subscriber base-genuinely caring about every cat parent staying with us, month after month.

We run a subscription program with 50+ confirmed subscribers and growing fast. Every subscriber is your responsibility - their relationship, their reorder, their revenue. Some care, some hustle.

Responsibilities:

- Convert interested cat parents into paying subscribers ( Warm Calls, one-time buyers, social DMs, WhatsApp)
- Own 50–150 subscriber accounts as the single named point of contact
- Run the reorder calendar and place orders on subscribers' behalf
- Send and follow up on payment links




- Own first-response-within-30-minutes customer support
- Spot at-risk accounts early and drive retention & win-backs
- Upsell larger packs, multi-cat plans, and drive referrals
- Keep CRM records clean and current
- Coordinate with warehouse/logistics on dispatch and delays
- Report weekly on sign-ups, active subscribers, churn, and payment conversion

Requirements:

- 1–3 years in key account management, inside sales, customer success, or D2C account handling — with a track record of closing, not just servicing
- Comfortable making 50–70 calls a day
- Comfortable with CRM tools, Google Sheets, order/payment dashboards
- Fluent in written and spoken English and Hindi; Kannada is a plus
- D2C, e-commerce, FMCG, or pet care background preferred
- Based in or able to commute daily to HSR Layout, Bengaluru
- Genuinely likes animals (preferred)

📌 Key Account Manager (Bengaluru)
🏢 TrueHunt Cat Foods
📍 Bengaluru