About the Role

We are looking for an experienced IT Manager to lead and manage our organization's IT infrastructure, systems, and support operations. The ideal candidate will have a strong technical foundation combined with team management and vendor coordination experience, ensuring smooth, secure, and scalable IT operations across the company.

Key Responsibilities

- Manage day-to-day IT operations including network, hardware, software, servers, and cloud infrastructure

- Lead, mentor, and manage the IT support/helpdesk team, ensuring timely resolution of employee IT issues

- Manage relationships with IT vendors, service providers, and negotiate contracts/SLAs

- Drive IT projects such as system upgrades, migrations, automation, and new tool implementations

- Manage IT budgets and cost optimization for infrastructure and tools

- Collaborate with cross-functional teams (HR, Finance, Operations) to support their technology needs

- Evaluate and recommend new technologies to improve efficiency and productivity

IT Asset Management

- Own end-to-end lifecycle management of IT assets — procurement, allocation, tracking, maintenance, and decommissioning

- Maintain an accurate, up-to-date IT asset register/inventory (laptops, desktops, mobiles, peripherals, licenses, servers)

- Manage asset allocation and recovery process for new joiners, transfers, and exits (onboarding/offboarding)

- Coordinate with Finance/Procurement for asset purchases, ensuring cost-effective vendor selection

- Track software license compliance and renewals to avoid over/under-licensing





- Implement and manage an IT Asset Management (ITAM) tool/system for tracking asset status, warranty, and depreciation

- Conduct periodic physical audits of IT assets and reconcile with records

- Manage AMC (Annual Maintenance Contracts) and warranty tracking for hardware

- Define and enforce asset usage policies, including BYOD (if applicable) and data wipe/security protocols for returned devices

- Ensure secure disposal of end-of-life IT assets in compliance with e-waste regulations

Required Skills & Qualifications

- Bachelor's degree in computer science, Information Technology, or related field

- 4–7 years of experience in IT management, systems administration, or infrastructure roles

- Strong knowledge of networking, servers, and cloud platforms

- Experience managing IT teams and helpdesk operations

- Hands-on experience with IT asset management tools/processes and asset lifecycle management

- Familiarity with ITIL practices and vendor management

- Hands-on experience with Windows/Linux server environments, Active Directory, VPNs, and firewalls

- Working knowledge of SaaS tools and endpoint management

- Strong problem-solving, communication, and stakeholder management skills

- Certifications such as ITIL, CompTIA, CCNA, or cloud certifications (preferred, not mandatory)

Positive to Have

- Experience in a startup or fast-scaling company environment

- Experience with automation/scripting for IT operations

- Familiarity with ITAM tools (e.g., ServiceNow, Freshservice, Lansweeper, ManageEngine)

📌 IT Manager (Bengaluru)
🏢 Blitz
📍 Bengaluru