– IT Manager

Position: IT Manager/ Asst. IT Manager

Department: IT

Job Summary The IT Manager is responsible for managing and maintaining the hotel's complete IT infrastructure, ensuring uninterrupted operation of all technology systems, safeguarding data security, and providing technical support across all departments. The role requires strong technical expertise in hotel systems, network infrastructure, cybersecurity, and IT project management.

Key Responsibilities

Oversee the day-to-day operations of the hotel's IT infrastructure.Manage and maintain Property Management Systems (PMS), Point of Sale (POS), ERP, and other hospitality applications.Ensure high availability of network, server, internet, and communication systems.Maintain system security through firewall management, antivirus protection, data backup, and disaster recovery planning.Provide technical support to all hotel departments and ensure timely resolution of IT issues.Monitor and maintain CCTV, Wi-Fi, telephony, television, and audio-visual systems.Coordinate with vendors for IT procurement, annual maintenance contracts (AMC), and system upgrades.Manage IT assets, software licenses, user access, and documentation.Ensure compliance with IT security policies and industry best practices.Lead IT projects, technology upgrades, and infrastructure improvements.Qualifications &

- Experience

Bachelor's degree in Information Technology, Computer Science,



or a related field.Minimum 5 years of experience in a Five-Star Hotel is Mandatory.International Hotel Brand experience is Mandatory.Strong leadership, troubleshooting, analytical, and communication skills.Age Limit: Below 40 Years.

Technical Skills (Mandatory)

Working knowledge of OPERA and HOTSOFT Hotel Management Systems (Preferred).Strong knowledge of Firewall configuration and management.Hands-on experience with:Biometric Attendance SystemsPublic Address (PA) SystemsAudio &

- Video SystemsIPTV / Hotel TV SystemsNetwork Switches and Structured CablingEPABX &
- IP PBX SystemsBackup Software and Disaster Recovery SolutionsMail Server AdministrationWindows Server &
- Active DirectoryWi-Fi Controller and Network ManagementCCTV Surveillance SystemsVPN and Remote Access SolutionsMicrosoft 365 / Outlook AdministrationHardware &
- Software TroubleshootingPreferred Competencies

Excellent problem-solving and decision-making skills.Robust vendor management and negotiation skills.Ability to work under pressure and manage multiple priorities.Excellent team management and communication skills.Commitment to maintaining high standards of IT security, reliability, and service excellence.Pay: ₹35,000.00 - ₹60,000.00 per month

Benefits

Cell phone reimbursementCommuter assistanceFlexible scheduleFood providedPaid sick timePaid time offProvident FundWork Location: In person

📌 IT Manager (India)
🏢 Olivia Hospitality
📍 India