We’re Hiring: Infrastructure Administrator

We are looking for an experienced Infrastructure Administrator to manage and strengthen the technology environment supporting a business-critical, 24/7 operation.

Location: Kochi

Employment Type: Full-time

On-Call Support: Required

Key Responsibilities

- Design, implement, and improve hybrid infrastructure standards across multiple locations.
- Manage cloud and on-premises infrastructure, identity systems, networks, monitoring, backups, and security controls.
- Conduct capacity, availability, and performance planning to identify risks before they result in outages.
- Develop and maintain backup, disaster recovery, and business continuity processes.
- Perform recovery testing to ensure systems can be restored within defined RTO and RPO targets.
- Establish effective monitoring and alerting with actionable thresholds, accountable owners, and clear runbooks.
- Develop modernization and migration plans for mixed technology environments.
- Identify and eliminate single points of failure, unnecessary complexity, and repetitive alerts.
- Maintain explicit documentation of infrastructure decisions, configurations, and dependencies.
- Collaborate with operations, development, data, cybersecurity, and IT management teams.
- Manage infrastructure vendors while considering cost, reliability, supportability, and business requirements.
- Participate in an on-call schedule to support the company’s 24/7 operations.

Required Skills and Experience

- Practical experience managing and improving business-critical IT infrastructure.
- Strong knowledge of cloud, on-premises, and hybrid infrastructure architecture.
- Hands-on experience with:
- Windows Server
- Microsoft 365
- Microsoft Azure
- Active Directory and Entra ID
- Multi-Factor Authentication
- Linux environments




- Network design and troubleshooting
- IBM i (AS/400) and legacy platforms
- Experience with identity and access administration.
- Knowledge of network security, system hardening, endpoint security, and infrastructure controls.
- Experience in backup, disaster recovery, continuity planning, monitoring, observability, and capacity management.
- Scripting knowledge using PowerShell and/or Python.
- Strong troubleshooting and incident-management skills.
- Ability to explain technical decisions and trade-offs in business terms.
- Experience managing technology vendors and service providers.

Preferred Qualifications

- Experience conducting RTO and RPO testing.
- Experience managing complex infrastructure migrations.
- Experience integrating infrastructure following mergers or acquisitions.
- Knowledge of Infrastructure as Code and DevOps practices.
- Bachelor’s degree in Computer Science or a related field, or equivalent practical experience supported by relevant industry certifications.

Ideal Candidate The successful candidate will be someone who:

- Simplifies and standardizes infrastructure instead of creating unnecessary tools or exceptions.
- Makes calm and informed decisions during critical incidents.
- Presents technical options, associated trade-offs, and clear recommendations.
- Connects infrastructure decisions to business impact.
- Documents systems and shares knowledge to reduce dependency on individual team members.
- Prioritizes system reliability, scalability, security, and business continuity.

- Interested candidates can apply by sharing their updated resume at [email protected].

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📌 Infrastructure Administrator (Kochi)
🏢 JohnTuringWatson (JTW) Software Solutions
📍 Kochi