Role Title - IBM Cloud Pak for Integration (CP4I) Platform Administrator / Support Lead Experience-5+ years Location-As per project requirement (Gurgaon, sector 44, client location) Role Overview The CP4I Platform Administrator will be responsible for administration, monitoring, support, maintenance, and operational stability of IBM Cloud Pak for Integration (CP4I) platform comprising IBM API Connect, App Connect Enterprise (ACE), DataPower Gateway, IBM MQ, Event Streams/Kafka, and OpenShift. The role involves ensuring platform availability, performance, security compliance, incident management, and release support across Production, UAT, and DR environments.

Key Responsibilities ✔

- Platform Administration ✔
- Administer and manage IBM Cloud Pak for Integration (CP4I) platform. ✔
- Manage platform environments across DEV, SIT, UAT, PROD, and DR. ✔
- Perform platform provisioning, configuration, upgrades, and patch management. ✔
- Maintain platform health, availability, scalability, and resilience. ✔
- Execute platform housekeeping and capacity planning activities. API Connect Administration ✔
- Manage Certificates, TLS/mTLS configuration, OAuth providers, and security policies. ✔
- Troubleshoot API gateway and API invocation issues. ✔
- Support developer onboarding and consumer support activities. ACE Administration ✔
- Deploy and manage Integration Servers and Integration Runtime. ✔
- BAR file deployment and configuration management. ✔
- Monitor message flows and integration services. ✔
- Troubleshoot integration failures and performance bottlenecks. ✔
- Support migration and deployment activities. DataPower Administration ✔
- Configure DataPower domains, services, certificates, load balancing, and security policies. ✔
- Implement TLS/mTLS, JWT, OAuth, threat protection,



and rate limiting policies. ✔
- Monitor gateway performance and security compliance. IBM MQ &
- Event Streams Administration ✔
- Administer Queue Managers, Channels, Queues, Topics, and Listeners. ✔
- Monitor message processing and queue depths. ✔
- Support Kafka/Event Streams cluster administration and monitoring. ✔
- Resolve messaging and connectivity issues. OpenShift Administration Support ✔
- Manage CP4I operators. ✔
- Monitor container health, pods, storage, and node utilization. Monitoring &
- Incident Management ✔
- Monitor platform availability using Instana, Prometheus, Grafana, or equivalent tools. ✔
- Perform proactive health checks and capacity monitoring. ✔
- Handle L2/L3 support incidents. ✔
- Conduct root cause analysis (RCA) and problem management. ✔
- Maintain SOPs, KEDBs, and operational runbooks. Security &
- Compliance ✔
- Certificate lifecycle management and renewal. ✔
- LDAP/AD integration and RBAC administration. ✔
- Manage platform audit logging and compliance requirements. ✔
- Ensure adherence to security standards and banking regulatory requirements. ✔
- Coordinate vulnerability remediation and security patching. DevOps &
- Automation ✔
- Support CI/CD pipelines using Jenkins/OpenShift Pipelines. ✔
- Automate deployment and operational activities. ✔
- Support Infrastructure as Code initiatives. ✔




- Manage platform configuration repositories and version control.

Mandatory

Skills ✔

- IBM CP4I Components ✔
- IBM Cloud Pak for Integration (CP4I) ✔
- IBM API Connect ✔
- IBM App Connect Enterprise (ACE) ✔
- IBM DataPower Gateway ✔
- IBM MQ ✔
- IBM Event Streams (Kafka) ✔
- Platform Skills ✔
- Red Hat OpenShift / Kubernetes ✔
- Linux Administration ✔
- SSL/TLS & mTLS ✔
- OAuth 2.0, JWT, LDAP, RBAC ✔
- Networking and Firewall concepts ✔
- Disaster Recovery and High Availability ✔
- Monitoring &
- DevOps ✔
- Instana ✔
- Jenkins ✔
- Git ✔
- Automation scripting (Shell/Python) Preferred Certifications ✔
- IBM Certified Administrator –
- Cloud Pak for Integration ✔
- IBM API Connect Certification ✔
- IBM App Connect Enterprise Certification ✔
- IBM DataPower Certification ✔
- Red Hat OpenShift Administration Certification ✔
- IBM MQ Administration Certification Key Deliverables ✔ 99.9%+ Platform Availability ✔
- Successful Release &
- Deployment Support ✔
- Capacity Reports &
- Health Checks ✔
- Security Compliance Reports ✔
- RCA Reports ✔
- Patch &
- Upgrade Management ✔
- DR Drill Support ✔
- SLA/KPI Compliance Banking specific Add-on (Recommended) ✔
- RBI compliance awareness ✔
- DMZ/Internal Gateway administration ✔
- Certificate and key rotation management ✔
- OAuth2 & mTLS administration ✔
- Audit and security evidence support ✔
- Production support in 24x7 rotational model Solid experience in IBM CP4I administration (API Connect, ACE, DataPower, MQ, Event Streams), Red Hat OpenShift/Kubernetes, API security (OAuth2, mTLS, LDAP), platform monitoring, DevOps automation, incident management, performance tuning, and banking regulatory compliance support.

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