Job Title: General Manager – Hotel & Banquets (Weddings & Events) Reports To: Mr.

Vicky Choudhary Location: Vande Mataram road, Jaipur Employment Type: Full time Position SummaryThe General Manager will hold end-to-end operational and P&L; responsibility for the property, with a strong focus on wedding and event business. The role requires a hands-on leader who can manage guest experience, staff, F&B;, facilities, and revenue simultaneously — someone equally comfortable walking the kitchen floor, closing a booking, and reviewing a P&L.;

Key Responsibility

Areas 1. Bookings & Events Management Own the entire event sales funnel — enquiry to contract to execution — for weddings, receptions, corporate events, and social functions Manage banquet calendar, block dates, avoid double-booking, and optimize venue utilization across peak/off-season Coordinate with clients/wedding planners on menus, décor vendors, timelines, and day-of execution Negotiate packages, rates, and terms; ensure advance/payment schedules are followed Personally oversee execution of high-value or high-profile events 2. Property & Front Office Management Oversee room inventory, check-in/check-out, guest services, and occupancy optimization Ensure preventive maintenance, AMC schedules, and property upkeep (electrical, plumbing, banquet infrastructure, landscaping, generators/power backup) Manage vendor contracts for repairs, equipment, and outsourced services Ensure licensing and statutory compliance (fire safety, liquor license, FSSAI, local municipal/tourism department approvals) 3.

Kitchen & F&B; Operations Oversee menu planning for banquets/weddings in coordination with Executive Chef Monitor food cost, portion control, wastage, and quality/hygiene standards (FSSAI compliance) Approve banquet menus, tasting sessions,



and special dietary requirements Ensure kitchen staffing and prep schedules align with event calendar, especially peak wedding season 4.

Housekeeping

Ensure room and banquet hall readiness, turnaround time between events, and cleanliness standards Manage linen, laundry, and inventory of housekeeping consumables Set and audit SOPs for pre-event and post-event turnaround 5. HR & Staff Management Recruit, train, and manage department heads (Chef, Housekeeping Supervisor, Banquet Manager, Front Office Manager) Handle staffing scale-up for peak wedding season (banquet captains, waitstaff, security, valet — often outsourced/on-call) Conduct performance reviews, attendance/payroll coordination, and grievance redressal Build SOPs, duty rosters, and training modules for consistent service delivery 6. Marketing & Sales Drive property visibility for weddings/events via digital marketing (Instagram, wedding portals like WedMeGood/ShaadiSaga, Google My Business) Build relationships with wedding planners, decorators, photographers, and travel agents for referral business Plan promotional offers for off-season occupancy Track lead conversion, source of bookings, and competitor pricing 7.

Finance & Administration Prepare and manage budgets, monitor revenue vs. cost per event, and control departmental expenses Review daily/weekly/monthly MIS — occupancy, banquet revenue, F&B; cost %, ADR (average daily rate) Oversee vendor payments, petty cash,



and coordinate with accounts/finance team Ensure GST compliance on billing and coordinate with the finance/CA team for statutory filings 8.

Guest

Experience & Quality Control Personally handle escalations and VIP/high-value client relationships Conduct regular property walk-throughs and service audits Collect and act on guest/client feedback to continuously improve service standards 9.

Other

Scope (As Required) Liaise with local authorities, police, and administration for large events/security clearances Coordinate with external vendors — decorators, DJs, photographers, valet, security agencies Crisis management (weather contingencies, power backup, medical emergencies during events) Any other operational responsibility as the business requires Key Performance Indicators (KPIs)Banquet/event occupancy & revenue growth Guest satisfaction scores / repeat & referral bookings F&B; cost % and wastage control Staff attrition and training completion rates On-time, error-free event execution rate Required Qualifications & ExperienceBachelor's/Master's in Hotel Management or related field 8–12+ years in hospitality, with minimum 3–4 years in a GM/senior operations role at a wedding/banquet-focused property Proven track record in managing high-volume event operations Strong working knowledge of F&B;, housekeeping, and front office operations Experience handling licensing/compliance for hospitality establishments Key SkillsStrong leadership and cross-functional team management Sales and negotiation skills for high-ticket event bookings Financial acumen — budgeting, P&L; management, cost control Crisis management and problem-solving under pressure Vendor management and relationship-building Proficiency with booking/PMS software and basic MIS/Excel reporting

📌 Hotel / General Manager (Jaipur)
🏢 The Marwari Mansion
📍 Jaipur