Position Overview

We're looking for a highly disciplined, responsible, and trustworthy Admin Coordinator / Head of Operations Office to run day-to-day office operations and ensure smooth coordination between every department and management. The ideal candidate acts as the bridge between employees, departments, and the MD(s) — collecting regular updates, monitoring workflow, ensuring accountability, and delivering accurate, consolidated reports to management. This calls for robust leadership qualities, excellent coordination skills, high integrity, and someone strict, organized, and process-driven enough to maintain discipline across the company.

Key Responsibilities

Office Operations & Administrative Leadership

- Take complete ownership of day-to-day office operations and ensure the workplace runs smoothly and efficiently
- Function as an operations-level leader — follow up with department heads on commitments and deliverables, and ensure tasks assigned by management are executed on time
- Take proactive action instead of waiting for instructions, and identify improvement opportunities in office processes
- Act as the primary point of contact for all office-related requirements Department Coordination & Reporting
- Coordinate with all departments — Mobility, Incorporation & Compliance, Accounts, Marketing + IT Dev, and Sales — to understand daily workflow, progress, challenges, and requirements
- Collect regular reports and updates from department heads/team leaders and consolidate them into structured reports for the MD(s)
- Track pending tasks, deadlines, and commitments across departments
- Flag operational gaps, delays, and concerns to management, without waiting to be asked

Office Facilities & Supplies Management





- Take responsibility for all office-related administrative requirements — infrastructure, maintenance, repairs, security, cleanliness, and utilities
- Coordinate with building management, vendors, and service providers to resolve office-related issues promptly
- Manage office supplies and inventory — track usage, maintain records of assets and stationery, and ensure timely procurement
- Ensure proper, efficient use of company resources

Discipline & Accountability

- Monitor punctuality, discipline, and professional conduct within the workplace
- Ensure employees and departments follow company policies, processes, and reporting structures
- Escalate repeated issues, non-compliance, or negligence to management, and hold departments accountable for what they've committed to
- Maintain strict, consistent standards across the board — no favoritism, nothing left to slide

Required Skills & Qualifications

- 8+ years of experience in administration, operations, office management, or coordination roles• Strong organizational and leadership skills, with the ability to coordinate across multiple departments and with senior management
- Excellent communication and interpersonal skills — comfortable speaking directly and firmly with employees, department heads, and management alike
- Strong follow-up and reporting skills, with solid working knowledge of MS Office, Excel, and documentation/reporting tools
- Ability to handle confidential information with integrity




- Good problem-solving and decision-making ability

Preferred Experience

- Prior experience working closely with senior management or leadership
- Exposure to a multi-department or multi-branch organization is an advantage

Personal Attributes

- Highly disciplined and process-oriented — punctual, consistent, doesn't cut corners
- Strict but fair — comfortable enforcing standards and deadlines even when it's unpopular
- Honest and trustworthy — reports things as they actually are, not as people want to hear them
- Responsible and accountable, with the maturity to take ownership without constant supervision
- Proactive and solution-focused, rather than waiting to be told
- Confident communicator, equally comfortable with employees and senior management
- Professional in conduct, calm under pressure, and fair and even-handed with everyone

Key Performance Indicators (KPIs)

- Timely submission of consolidated departmental reports to the MD(s)
- Smooth day-to-day functioning of office operations
- Effective, timely resolution of office and facilities issues
- Improved coordination and transparency between departments and management
- Compliance with company processes and discipline standards
- Employee coordination and workflow visibility

Authority & Role Expectation

This role is not limited to routine administrative work. The person will be expected to function as a Head of Operations Office— taking ownership of coordination, discipline, reporting, and overall office efficiency. The candidate should have the maturity and confidence to manage people, question delays, follow up on responsibilities, and ensure organizational standards are maintained.

Salary: Upto 10 LPA

📌 Head of Operations Office (New Delhi)
🏢 OnDemand International
📍 New Delhi