Company Description IA-Meetings is an event management company powered by a team of committed, innovative, and customer-focused professionals. The company specializes in delivering customized, cost-effective, and long-term event solutions that exceed client expectations. By integrating key resources under one roof, IA-Meetings ensures careful planning, attention to detail, and the flexibility to adapt to changing requirements.

With a focus on logistics excellence, the organization successfully manages events of varying scale and complexity. IA-Meetings combines energy, strategy, creativity, and technology to create impactful event experiences.

Job title Head of Operations/Assistant head of operations

Reports to Director of Operations

Stakeholders Internal team/vendors

Job Type Permanent

Location Gurgaon

Experience 10 to 15 years

Qualification Graduate /MBA preferred

Skills - 12 years of experience with a team lead position for minimum 5 years - Preferred education in Event Management/Hotel Management - Hands on experience in planning and managing conferences and events. - Excellent communication multitasking skills and problem-solving ability - Able to engage and motivate team members - Excellent in computer skills and analytical ability

Duties &





Responsibilities - Leading operations to ensure highest level of service delivery for customer - Managing the team of Project Managers along with sub project leads for all functional areas involved in Conference and Meetings Management - Communicate with clients and suppliers as necessary to enhance service delivery.

- Responsible for team planning timelines, budget and resources.
- Sets explicit and measurable performance expectations for the team.
- Conducts and participates in daily and weekly operations meetings with team to share daily tasks and activities or feedback on operations or service planning and improvements.
- Responsible for cost control and takes steps to improve profitability.
- Oversee short and long term financial and managerial reporting.
- Ensure cohesion and co-operation between team members.
- Provide Mentoring and support to team members.
- Provide Mentoring and support to team members.
- On-ground crisis and problem management - Leading event operations teams - Excellent event planning and execution skills

- Ability to manage multiple events under tight deadline - Strong production and logistics knowledge Personal Attributes - Highly organised and detail-oriented - Calm under pressure - Problem-solving mindset - High ownership and accountability - Flexible to work extended hours during events.

📌 Head of Operations (Gurugram)
🏢 IA Meetings
📍 Gurugram