Company: DAS Super Foods Pvt. Ltd.

Department: IT / Infrastructure / Security Systems

Designation: IT & Hardware / Surveillance Manager

Location: Himatnagar, Gujarat

Experience: 4–8 Years

Employment Type: Full-Time

Overview:

Responsible for managing the company’s IT hardware infrastructure, networking, systems, CCTV surveillance, access-control systems and plant technology infrastructure across manufacturing facilities. The role will ensure reliable IT operations, strong surveillance coverage, data security and rapid resolution of technical issues.

KEY RESPONSIBILITIES :

IT & HARDWARE

- Manage desktops, laptops, printers, scanners, biometric systems and other IT hardware.
- Install, configure and maintain operating systems, software and hardware.
- Manage IT assets, asset tagging, allocation and inventory records.
- Troubleshoot hardware, software, network and connectivity issues.
- Maintain LAN/WAN, switches, routers, Wi-Fi and basic network infrastructure.
- Coordinate internet, ISP and telecom-related issues.
- Maintain backup systems and ensure availability of critical business data.
- Manage user access, passwords, permissions and IT security controls.
- Support ERP/SAP connectivity and plant-level IT requirements.
- Maintain IT preventive-maintenance schedules.
- Coordinate with external IT vendors and service providers.
- Maintain IT documentation, AMC records, service reports and asset registers.

CCTV & SURVEILLANCE MANAGEMENT

- Manage complete CCTV infrastructure across all plants, warehouses, offices and critical areas.
- Plan CCTV camera locations based on security, food-safety and operational requirements.
- Install, configure and maintain IP/analog cameras, NVR/DVR, monitors,



storage and networking equipment.
- Ensure continuous recording and proper functioning of all critical cameras.
- Monitor CCTV uptime and immediately rectify camera/network/storage failures.
- Maintain CCTV recording retention as per company policy and applicable requirements.
- Establish surveillance coverage for production areas, warehouses, entrances, dispatch, material movement and other critical locations.
- Manage access-control systems, biometric attendance and entry systems where applicable.
- Maintain CCTV camera mapping, numbering and location records.
- Conduct regular CCTV health checks and preventive maintenance.
- Coordinate with Security, HR, Stores, Production, QA and Management for surveillance requirements.
- Ensure CCTV footage is protected against unauthorized access, deletion or tampering.
- Provide footage only against authorized management/security requirements.
- Maintain incident logs, CCTV downtime reports and corrective-action records.
- Support investigation of theft, material movement, safety incidents, quality incidents and security violations through authorized surveillance review.

MANAGEMENT & CONTROL

- Develop IT and surveillance preventive-maintenance plans.
- Maintain critical-spares inventory for IT and CCTV systems.
- Prepare monthly IT/CCTV performance reports.




- Track downtime and ensure timely closure of technical complaints.
- Manage external AMC/service partners.
- Recommend system upgrades, replacements and technology improvements.
- Ensure compliance with company IT policies, cybersecurity controls and confidentiality requirements.
- Maintain emergency support for critical plant IT and surveillance failures.

KEY KPIs

- IT system uptime
- CCTV uptime
- Network uptime
- Average complaint resolution time
- Preventive maintenance compliance
- Critical system downtime
- IT asset accuracy
- CCTV coverage and recording availability
- Backup compliance
- Cybersecurity compliance
- Vendor/service performance

REQUIRED SKILLS

- CCTV/IP Camera/NVR/DVR configuration
- Networking: LAN, WAN, switches, routers, Wi-Fi
- Hardware troubleshooting
- Windows and basic server administration
- IT asset management
- Access-control and biometric systems
- CCTV storage and backup management
- Basic cybersecurity knowledge
- Vendor management
- Robust troubleshooting and problem-solving ability
- MS Office / Excel and IT documentation

EDUCATION

B.E./B.Tech/BCA/MCA/Diploma in IT, Computer Science, Electronics, Networking or relevant discipline.

PREFERRED EXPERIENCE

Candidates with experience in FMCG, food manufacturing, factories, warehouses, industrial plants or multi-site manufacturing environments will be preferred.

IMPORTANT EXPECTATION The candidate must be capable of independently managing plant IT infrastructure + hardware + networking + CCTV/surveillance systems, coordinating vendors and ensuring uninterrupted availability of critical systems.

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