Selected Intern's Day-to-day Responsibilities Include

- Interact with customers through calls and other communication channels to understand their hair-care concerns.
- Guide customers through their personalized hair-treatment journey.
- Explain treatment plans, product usage, dosage, timelines, and care instructions as per approved guidelines.
- Address customer queries related to hair fall, scalp concerns, treatment routines, products, and lifestyle practices.
- Motivate customers to follow their treatment consistently and help them stay on track.
- Conduct regular follow-ups to understand customer progress and improve treatment adherence.
- Provide empathetic and personalized support to customers facing hair-related concerns.

About Company: Traya is an Indian direct-to-consumer healthcare and personal care brand that provides holistic treatment for consumers dealing with hair loss. The company offers personalized, doctor-recommended treatments to determine the root cause of hair fall, alongside a range of hair care products curated from a combination of Ayurveda, allopathy, and nutrition.

📌 Hair Coach (Customer Support) Internship in Mumbai
🏢 Traya
📍 Mumbai