Company Description Shining Star Outsource Services Pvt. Ltd. (SSOS) is a leading facility management and business support services provider offering integrated, scalable solutions across India. With over a decade of operational experience, SSOS supports clients through a workforce of more than 6,000 trained professionals across 700+ locations and over 10 million square feet of managed space.

The company’s services include integrated facility management, security and surveillance, staffing and payroll management, and technical maintenance and engineering. SSOS leverages structured processes, real-time technology, and a people-first approach to help businesses build efficient, high-performing environments. Its client-focused culture emphasizes reliable, long-term partnerships built on consistency, trust, and measurable performance.

Role Description The Front Office Executive will manage daily reception and front desk operations, including greeting visitors, handling incoming calls, and directing inquiries to the appropriate departments.

Responsibilities include managing visitor logs, coordinating meeting room bookings, overseeing the cleanliness and readiness of the reception area, and supporting basic administrative tasks such as handling mail, courier services, and maintaining records. The role also involves coordinating with internal teams for scheduled meetings,



assisting with employee and guest check-ins, and ensuring adherence to organizational protocols and security procedures at the front desk. This is a full time, on-site role based in Gurugram.

Qualifications

- Strong front office and reception management skills, including visitor handling, call management, and appointment scheduling.
- Effective communication and interpersonal skills for interacting with clients, visitors, and internal teams in a professional manner.
- Basic administrative and organizational skills, including record-keeping, mail handling, and coordination of meeting rooms.
- Proficiency with office software and equipment (e.g., MS Office, email, telephone systems, and printers).
- Customer service orientation with a courteous, calm, and solution-focused approach in a fast-paced environment.
- Attention to detail and ability to follow security, safety, and compliance procedures at the front desk.
- Prior experience in front office, reception, or customer-facing administrative roles, preferably in facility management or corporate environments.
- Minimum of a high school diploma; a degree or diploma in hospitality, administration, or a related field is an advantage.
- Ability to work on-site in Gurugram and maintain a professional appearance and demeanor.

📌 Front Office Executive (Gurugram)
🏢 Shining Star Outsource Services Private
📍 Gurugram