19 Aug
|
Recruza alliance
|
Bareilly
19 Aug
Recruza alliance
Bareilly
Front Office Executive – Hotel Industry
Position: Front Office Executive
Industry: Hotel / Hospitality
Gender: Male & Female – Both Can Apply
Experience: Fresher to Experienced candidates can apply
Salary: ₹12,000 – ₹25,000 per month, based on skills, communication and experience
Job Responsibilities
- Welcome and greet hotel guests professionally.
- Handle guest check-in and check-out procedures.
- Manage room reservations, bookings and cancellations.
- Handle phone calls, guest enquiries and walk-in customers.
- Maintain guest records, billing and payment details.
- Address guest requests and basic complaints professionally.
- Coordinate with Housekeeping, F&B; and other hotel departments.
- Maintain front-office records and shift reports.
- Provide information about hotel facilities, services and room availability.
- Ensure the reception/front desk is clean,
organized and presentable.
- Follow hotel SOPs and customer-service standards.
Skills & Requirements
- Positive communication and interpersonal skills.
- Pleasant personality and professional grooming.
- Basic computer knowledge.
- Hindi & English communication required; additional languages are an advantage.
- Customer-focused and polite attitude.
- Ability to work in rotational shifts.
- Hotel Management/Hospitality qualification preferred, but not mandatory for suitable candidates.
Salary will be decided according to the candidate’s skills, experience, communication ability and overall suitability for the role.
Pay: ₹12,000.00 - ₹20,000.00 per month
Work Location: In person
📌 Front Office Executive cum Admin (Bareilly)
🏢 Recruza alliance
📍 Bareilly