Position: Front Desk Executive

Years of Experience: 2 to 5 years

Location: Chennai Velachery

Roles& Responsibilities

Handle inbound and outbound customer calls and provide accurate information and support.

Welcome and assist walk-in customers and understand their requirements.

Handle customer queries, complaints, and service-related requests professionally.

Prepare and manage billing and payment-related activities.

Maintain accurate customer records and databases.

Coordinate with the sales and service teams to ensure smooth customer support.

Handle sales and service enquiries and follow up with customers.

Maintain daily reports and records related to customer interactions, sales, and services.

Coordinate customer appointments and service schedules.

Ensure a positive customer experience and maintain positive customer relationships.

Perform general front-office and administrative activities as required.

Qualifications

Any Graduate

📌 Front Desk Executive (Chennai)
🏢 As Group
📍 Chennai