19 Aug
|
Opvia.in
|
India
Role: Forward Deployed Engineer
Experience: 3–5 Years
Location: Remote
Working Hours: UK Time Zone
Job Summary
We are looking for a Forward Deployed Engineer who can work directly with customers to understand complex problems and build customised technical solutions using our platform and modern AI tools.
This role combines software engineering, solution architecture, AI, and customer engagement. You will work closely with customers to understand their workflows, identify technical challenges, design the right solution, and build and deploy it.
The ideal candidate should have strong communication and architectural skills, along with the ability to solve complex and ambiguous problems and translate customer requirements into practical technical solutions.
What You’ll Do
Work directly with customers to understand their business and technical problems.
Translate customer requirements into technical solutions and system architectures.
Design and build customised solutions using the company's platform and AI tools.
Develop AI agents, automated workflows, integrations, and data pipelines based on customer requirements.
Rapidly prototype, test, deploy, and iterate on customer solutions.
Integrate solutions with customers' existing APIs, databases, data systems, and applications.
Identify opportunities where AI and automation can improve customer processes.
Troubleshoot complex technical and architectural problems.
Clearly communicate technical designs, trade-offs, timelines, and recommendations to customers.
Work with internal engineering teams to convert recurring customer requirements into scalable platform capabilities.
Own customer implementations from discovery through deployment and optimisation.
Required Skills & Experience
3–5 years of experience in Software Engineering, Solutions Engineering, Forward Deployed Engineering, Technical Consulting, or a similar role.
Strong software engineering fundamentals with proficiency in Python or another modern programming language.
Strong understanding of system design, software architecture, APIs, and integrations.
Hands-on experience with AI/LLMs, AI agents, or AI-powered applications.
Experience working with data pipelines, databases, and SQL.
Ability to rapidly prototype and build practical technical solutions.
Experience with cloud platforms such as AWS, Azure, or GCP.
Familiarity with OpenAI, Anthropic, LangChain, LangGraph, LlamaIndex, or equivalent AI technologies.
Strong ability to convert ambiguous customer requirements into clear technical architectures.
Excellent technical communication and stakeholder management skills.
Willingness to work remotely with working hours aligned to the UK time zone.
Educational background from reputed engineering institutions such as IITs, VIT, NITs, BITS Pilani, IIITs, or other top-tier engineering colleges is preferred.
Soft Skills
Excellent communication and customer-facing skills.
Strong ability to understand and simplify complex customer problems.
Strong architectural and structured problem-solving skills.
Ability to ask the right questions and identify the root cause of a problem.
Confident communicating with both technical and non-technical stakeholders.
Strong ownership and accountability.
Comfortable working in ambiguous and fast-changing environments.
Proactive, adaptable, and solution-oriented.
Ability to balance customer needs with technical feasibility.
Preferred Qualifications
Experience in Forward Deployed Engineering, Solutions Engineering, Technical Consulting, or Customer Engineering.
Experience working directly with enterprise customers.
Experience building production-grade AI agents, LLM applications, or automation workflows.
Experience with data engineering, ETL/ELT, and up-to-date data platforms.
Experience with cloud infrastructure, Docker, CI/CD, and APIs.
Experience working with global customers or cross-functional international teams.
Consulting or experience with reputed technology/consulting organisations is a plus.
Why Join Us
Work directly with customers on complex, real-world AI problems.
Build customised solutions at the intersection of AI, automation, data, and software engineering.
High ownership and direct impact on customer outcomes.
Work with cutting-edge AI agents and development tools.
Exposure to diverse industries, business problems, and technical architectures.
Collaborate closely with the founding and engineering teams to shape the platform.
Fully remote role with global customer exposure and UK-aligned working hours.
📌 Forward Deployed Engineer (India)
🏢 Opvia.in
📍 India