About SmartQ

SmartQ is redefining how the world experiences food. As a next-generation food-tech innovator, we solve real operational challenges through empathy-led insights and powerful technology. Our mission is clear: to elevate everyday dining into a seamless and meaningful experience.

In the last decade, we’ve transformed cafeteria and food operations across industries with scalable, cutting-edge solutions. Operating in 14 countries and backed by Compass Group- a $60B global foodservice leader SmartQ continues to push the boundaries of what modern food-tech can achieve.

Since our inception in 2015, we’ve become a trusted partner for corporates, hospitals, universities, and food courts worldwide. With a bold vision to become the world’s largest B2B food-tech company, we connect people through exceptional food experiences powered by advanced technology. Today, we proudly serve 400+ global clients, including leaders like Google, HSBC, Amazon, and Wells Fargo.

At the heart of SmartQ is a culture shaped by four core pillars:

Great People | Great Food | Great Experience | Greater Good

These values inspire collaboration, innovation, humility, and a relentless pursuit of excellence.

To dive deeper into what drives us, explore our cultural pillars on the SmartQ LinkedIn ‘Life’ page. It offers an authentic glimpse into the journey you could be part of: https://www.linkedin.com/company/smartq-bottlelabs/life/cdc290f8-ff81-4e7f-9c96-37d842f936c4/?viewA…

Are you excited to join our team as Executive - Business Process?

We are seeking a proactive and detail-oriented Executive – Business Process to support business operations through effective data management, reporting, process monitoring, and continuous improvement initiatives. The ideal candidate will have solid Excel and analytical skills,



attention to detail, and the ability to work collaboratively with multiple business functions to drive process efficiency and operational excellence.

Key Roles and Responsibilities

- Data management & governance: Manage, validate, and maintain business data across multiple functions, ensuring accuracy, completeness, consistency, and timely updates.
- MIS & reporting: Develop, maintain, and analyze Excel-based MIS reports, dashboards, trackers, and performance reports using advanced formulas, Pivot Tables, lookups, Conditional Formatting, and basic automation.
- Business analysis: Analyze operational and business data to identify trends, variances, gaps, and actionable insights to support informed decision-making.
- Management presentations: Prepare professional PowerPoint presentations, business reviews, MIS summaries, and performance dashboards for internal stakeholders and management discussions.
- Process improvement: Identify opportunities to streamline reporting and operational processes, improve data accuracy, reduce manual efforts, and enhance overall process efficiency.
- Data quality & confidentiality: Ensure data integrity, timely reporting, proper documentation, and confidentiality of business-critical information while adhering to defined processes and standards.
- Problem Solving: Identify and resolve data, reporting, and operational challenges by analyzing root causes,



evaluating available information, and implementing practical and effective solutions to ensure timely and accurate business outcomes.

Qualifications:

- Bachelor’s or Master’s degree in Business Administration, Commerce, Data Analytics, or a related discipline.
- 1-2 years of relevant experience in Business Process, MIS, Business Operations, Data Management, or a similar role.
- Strong proficiency in MS Excel, including advanced formulas, Pivot Tables, data analysis, charting, data cleaning, and reporting.
- Strong PowerPoint skills with the ability to create professional management presentations and business review decks.
- Strong analytical and problem-solving skills with the ability to interpret large datasets and derive actionable insights.
- Excellent communication, coordination, and stakeholder management skills, with the ability to work effectively across multiple functions.
- High attention to detail, ownership mindset, and ability to manage multiple priorities within defined timelines.

Message from CEO:

We've come to realize that we're not merely in the B2B Food service industry; we're in the business of 'Capturing Hearts.' We find ourselves in a unique position to turn ordinary, mundane corporate cafeterias into places of pure delight, where individuals can freely express themselves, find inspiration, and share happiness. Such a profound transformation opportunity is a rare gift, where the purpose of our enterprise transcends the ordinary. If this vision resonates with you, we invite you to join us in our mission to spread joy and happiness in a world weighed down by stress and pressure.

Together, let's play our part in making this world a more beautiful place.

📌 Executive - Business Process (Bengaluru)
🏢 SmartQ
📍 Bengaluru