Role Summary

At Regeneron, we use science and innovation to develop life-changing medicines for people with serious diseases. We are looking for a Director, Commercial Solutions talent to join our Digital and Technology team.

The Director, Commercial Solutions will provide strategic leadership for the Commercial Digital & Technology function within Regeneron's Global Capability Center. This role will be responsible for building and scaling commercial technology capabilities, delivering innovative digital, data, analytics, and AI-powered solutions, and acting as a strategic partner to global commercial and technology leaders.

The successful candidate will lead the delivery of business-aligned technology solutions that support customer engagement, commercial operations, sales and marketing effectiveness, market access, patient services, commercial analytics, and omnichannel capabilities. This position requires a combination of commercial domain expertise, enterprise technology leadership, organizational development experience, and the ability to influence senior collaborators across a global matrix organization.

Key Responsibilities

- Lead and scale the Commercial Digital & Technology organization within the Global Capability Center while fostering a culture of innovation, inclusion, collaboration, and high performance.
- Build and expand commercial technology capabilities through strategic hiring, onboarding, talent development, succession planning, and organizational design.
- Partner with global commercial, digital, and technology leaders to define and implement technology strategies aligned to business priorities and commercial growth objectives.
- Lead end-to-end delivery of commercial technology programs across architecture, engineering, data, analytics, and business applications using Agile and traditional delivery methodologies.
- Supervise commercial technology platforms including CRM, customer engagement solutions, omnichannel capabilities, commercial analytics, master data management,



incentive compensation, and market access technologies.
- Drive digital transformation initiatives through the adoption of modern technologies, automation, advanced analytics, AI, and Generative AI capabilities.
- Identify, evaluate, and implement use cases that create business value while ensuring compliance within regulated commercial environments.
- Establish governance frameworks, operating models, performance metrics, and continuous improvement practices to drive operational excellence.
- Ensure compliance with healthcare regulations, data privacy requirements, commercial governance standards, and audit readiness expectations.
- Provide strategic advisory support to senior business collaborators by translating business challenges into scalable technology and data solutions.
- Lead executive communications, collaborator management, and governance discussions across global regions to drive alignment and informed decision-making.
- Collaborate closely with architecture, engineering, data, cybersecurity, and business teams to ensure successful delivery and adoption of solutions.
- Build strong relationships with internal and external partners to enhance commercial technology capabilities and accelerate business outcomes.
- Drive organizational maturity by establishing procedures, delivery standards, capability frameworks, and talent development programs.
- Evaluate emerging technologies and industry trends to continuously improve commercial operations, customer experience, and business performance.

Required Skills & Experience

- Bachelors degree in Computer Science, Information Technology, Engineering,



Business Administration, Life Sciences, or a related field.
- Advanced degree such as MBA, Masters, or equivalent experience preferred.
- Significant leadership experience within pharmaceutical, biotechnology, healthcare, or other highly supervised industries.
- Deep understanding of pharmaceutical and biotechnology commercial business functions including Sales, Marketing, Omnichannel Engagement, Commercial Operations, Commercial Analytics, Market Access, and Patient Services.
- Demonstrated experience leading large-scale global technology organizations across software engineering, architecture, data, analytics, and digital product delivery.
- Robust expertise with commercial technology platforms including Veeva CRM, Salesforce Ecosystem, Data Cloud, Marketing Cloud, Customer Engagement Platforms, and Master Data Management solutions.
- Experience delivering enterprise-scale data, analytics, AI, and digital transformation initiatives.
- Knowledge of healthcare industry regulations including GDPR, HIPAA, consent management, transparency reporting, and commercial compliance requirements.
- Experience establishing, growing, or managing Global Capability Centers (GCCs) or similar global operating models.
- Proven experience evaluating, implementing, and governing AI and Generative AI solutions in enterprise environments.
- Strong understanding of technology architecture, cloud platforms, integration frameworks, data governance, and solution delivery methodologies.
- Exceptional leadership, stakeholder management, communication, organizational, and problem-solving skills.
- Proven ability to influence senior executives and effectively operate within complex global matrix organizations.
- Demonstrated success managing strategic technology investments and delivering measurable business outcomes.
- Experience leading organizational transformation, capability building, and large-scale change initiatives.

📌 Director - Commercial Solutions (Bengaluru)
🏢 Regeneron
📍 Bengaluru