Customer Support Manager (Bengaluru)

Customer Support Manager (Bengaluru)

19 Aug
|
Hcxp Consulting
|
Bengaluru

19 Aug

Hcxp Consulting

Bengaluru

Lead customer support operations, manage internal teams and outsourcing partners, handle critical escalations, monitor support metrics, drive SOPs, training and process improvements, and enhance overall customer experience.

Required Candidate profile

Experience in customer support operations with experience in team handling, ideally in e-commerce. Robust in escalations, partner management, support metrics, quality, training ,process improvement.

📌 Customer Support Manager (Bengaluru)
🏢 Hcxp Consulting
📍 Bengaluru

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