19 Aug
|
VOICE PROCESS
|
Bengaluru
19 Aug
VOICE PROCESS
Bengaluru
Role: Customer Support Executive Location: Bangalore About the Role: We are looking for a customer-centric, energetic, and solution-oriented individual to join our Customer Support team. You’ll be the first point of contact for our customers, ensuring they have a smooth, delightful experience with Vaaree across all touchpoints.
Key Responsibilities: ● Handle customer queries via phone, email, chat, and social platforms. ● Provide accurate information related to orders, deliveries, returns, and products. ● Coordinate with internal teams (operations, merchandising, logistics) for quick issue resolution. ● Maintain detailed records of customer interactions and follow-ups. ● Ensure high levels of customer satisfaction and timely responses.
Requirements: ● 1–5 years of experience in customer support (e-commerce preferred). ● Robust communication and problem-solving skills. ● Empathy, patience, and the ability to stay calm under pressure. ● Basic computer proficiency and comfort working with CRM tools.
📌 Customer Support Executive (Bengaluru)
🏢 VOICE PROCESS
📍 Bengaluru