19 Aug
|
Vertex Global Services
|
Bengaluru
19 Aug
Vertex Global Services
Bengaluru
Job Title: Customer Support Executive Process: Semi-Voice Process Location: Silk Board, Novel Tech Park,Bangalore Joining: Immediate Working Days: 6 Days Working Week Off: 1 Rotational Week Off Shift Timings: 24/7 Rotational Shifts, including Day, Mid, and Night Shifts ? Roles &
Responsibilities Handle customer queries and concerns through the assigned communication channels. Understand customer issues and provide appropriate resolutions. Assist customers with accurate and relevant information.
Ensure a positive and satisfactory customer experience. Communicate professionally and effectively with customers. Maintain proper documentation and follow the required process guidelines. ✅ Candidate Requirements Excellent communication and convincing skills.
Must be fluent in English, Hindi, and Kannada . Comfortable working in 24/7 rotational shifts , including night shifts and mid shifts. Ability to handle customer concerns professionally and patiently. Immediate joiners will be preferred.
📌 Customer Support Executive (Bengaluru)
🏢 Vertex Global Services
📍 Bengaluru