19 Aug
|
Teleperformance Global Services Private
|
Bengaluru
19 Aug
Teleperformance Global Services Private
Bengaluru
Customer Support Executive – Voice Process Company: Teleperformance Global Services Private Limited Location: Hebbal, Bengaluru Job Type: Full-Time Hiring: Immediate Hiring Job SummaryTeleperformance is hiring Customer Support Executives for a voice process to handle customer queries, resolve concerns, and provide excellent customer service. Key ResponsibilitiesHandle inbound customer calls and resolve queries. Provide accurate information and effective solutions.
Maintain customer satisfaction and service quality. Update customer interaction details in the system. Follow process guidelines and achieve performance targets.
Eligibility Criteria Qualification: 12th Pass / Any Graduate Experience: Freshers & Experienced candidates can apply.
Gender: Male & Female candidates eligible.
Employment: Full time.
Language Requirements
English any one regional language:
Telugu Tamil Kannada Fluent communication in the required regional language is preferred.
Shift TimingsMorning Shifts Evening Shift: 4:00 PM – 12:00 AM / 1:00 AM Shift timings may vary based on process requirements.
Required
SkillsGood communication skills. Basic computer knowledge. Customer handling and problem-solving skills. Good listening and interpersonal skills. Willingness to work in rotational shifts.
Salary &
Benefits CTC: ₹20,000/month Take-Home: ₹16,500/month Attendance Bonus: ₹1,000 every 3 months Travel Allowance: Provided every 3 months Ideal Candidates: Freshers and experienced candidates with strong English Telugu / Tamil / Kannada communication skills can apply and build their career in customer support and BPO voice processes.
📌 Customer Support Executive (Bengaluru)
🏢 Teleperformance Global Services Private
📍 Bengaluru