POST: Service Support Executive Location: Lucknow Industry: Telecom / Recharge Services Experience: 1–2 Years Salary: ₹12,000 – ₹15,000 per month Job Responsibilities Handle daily backend recharge operations. Resolve customer complaints related to failed, pending, and incorrect recharges. Coordinate with telecom operators and internal teams for issue resolution.

Provide support to customers, retailers, and distributors via phone and other communication channels. Update complaint status and maintain records in the system. Prepare daily MIS reports using MS Excel.

Ensure timely resolution of customer issues and smooth daily operations.

Requirements Graduate in any discipline. 1–2 years of experience in Telecom, Recharge Operations, Customer Support, or Back Office. Positive knowledge of MS Excel and computer applications. Good communication skills in Hindi and basic English. Strong problem-solving skills and attention to detail. Comfortable working extensively on computers with occasional customer calls.

📌 Customer Support Executive (Lucknow)
🏢 M/s E Money Group
📍 Lucknow