Customer Support Executive – Domestic E-commerce Process Company: Teleperformance Location: Mansarovar & Sitapura, Jaipur Process: Domestic E-commerce Role: Customer Support Executive Process Type: Blended – Chat Voice Work Schedule: 5 days working | 24×7 rotational shifts Job Summary Teleperformance is hiring Customer Support Executives for its Domestic E-commerce process. The selected candidates will be responsible for assisting customers with orders, returns, product-related queries, and issue resolution through chat and voice support.

Key Responsibilities - Handle customer queries through Chat and Voice channels.

- Assist customers with orders, returns, and product-related queries.

- Resolve customer concerns efficiently and ensure customer satisfaction.

- Provide professional and courteous customer service.

- Follow process guidelines and maintain required quality standards.

- Accurately record and update customer information when required.

Candidate

Requirements - Excellent verbal and written communication skills.

- Good problem-solving and customer-handling skills.

- Basic computer knowledge.

- Customer-focused attitude with a willingness to learn.





- Comfortable working in 24×7 rotational shifts.

- Candidates who can work from the Jaipur office are preferred.

Benefits & Career Growth - Training and development opportunities.

- Supportive and inclusive work workplace.

- Performance incentives and rewards.

- Opportunities for long-term career growth.

- Opportunity to work with a global customer experience organization. Work Details - 5 days working - 24×7 rotational shifts - Blended Chat Voice process - Work from office - Job locations: Mansarovar & Sitapura, Jaipur Limited positions available. Apply now to start your career with Teleperformance!

Job Types: Full-time, Permanent

Pay: ₹19,000.00 per month

Benefits

- Provident Fund

Ability to commute/relocate:
- Jaipur, Rajasthan: Reliably commute or planning to relocate before starting work (Preferred)

Education:
- Higher Secondary(12th Pass) (Preferred)

Language:
- English (Preferred)

Location:
- Jaipur, Rajasthan (Preferred)

Shift availability:
- Day Shift (Preferred)
- Night Shift (Preferred)

Work Location: In person

📌 Customer Support Executive (CSE) (Jaipur)
🏢 TELEPERFORMANCE GLOBAL
📍 Jaipur