We are looking for a Business Development Manager to join our team at Otb Retail Private Limited. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to Hospitality, Travel & Tourism. The role offers 25,000 - 35,000 and a dynamic setting with opportunities for growth.

Key Responsibilities: Handle customer calls in a professional and efficient manner Address customer queries, concerns, and complaints with a problem-solving approach Maintain accurate records of customer interactions and follow-ups Provide timely and relevant information to customers to resolve their issues Work collaboratively with other teams to escalate and resolve complex issues Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates Job Requirements: The minimum qualification for this role is Graduate and 1 - 6 years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Flexible shift.It is a Full Time Customer Support / TeleCaller job for candidates with 1 - 6 years Experience.More about this Customer Support Business Development Manager jobPlease go through the FAQs to get all answers related to the given Customer Support Business Development Manager jobWhat skills and experience do you need for this Customer Support Business Development Manager job Ans : To apply for this Customer Support Business Development Manager job, candidates should have skills like Computer Knowledge, Domestic Calling, Query Resolution, Non-voice/Chat Process along with 1-7 years of experience.

How much can you earn in this position Ans :



You can earn between 25,000-35,000 per month in this Customer Support Business Development Manager position.

What shift and timings does this job follow Ans : This Customer Support Business Development Manager job follows a Flexible shift.

Do you need to visit the office for this job Ans : Yes, candidates need to visit the office and work from the location in Sector 13 Vasundhara, Ghaziabad. How many vacancies are there for this Customer Support Business Development Manager job Ans : There is 1 vacancy for this Customer Support Business Development Manager role.

Which candidates are eligible to apply Ans : Candidates with a Graduate and above qualification and 1-7 years of experience are eligible to apply for this Customer Support Business Development Manager role. Only female candidates are eligible.

What work will you do in this role Ans : As a Customer Support Business Development Manager, you will work on skills like Computer Knowledge, Domestic Calling, Query Resolution, Non-voice/Chat Process.

What is the job location for this position Ans : The job location for this Customer Support Business Development Manager position is Sector 13 Vasundhara, Ghaziabad. Who is the right fit for this Customer Support Business Development Manager job Ans : A candidate having skills like Computer Knowledge, Domestic Calling, Query Resolution, Non-voice/Chat Process with 1-7 years of experience is the right fit for this Customer Support Business Development Manager job. What makes this Customer Support Business Development Manager job a good prospect Ans : This Customer Support Business Development Manager job is a good opportunity as it offers a salary between 25,000-35,000 per month.

This is a Full Time job and has 1 openings. Candidates can call HR for more info. . experiance: 12 skill: Domestic Calling, Query Resolution, Computer Knowledge, NonvoiceChat Process industry: Others

📌 Customer Support Business Development Manager (India)
🏢 OTB
📍 India