Job Title: Customer Support Executive (Regional Languages Prefer only) Office Location: Gurugram, Haryana (Only) Contact Person - HR Anjali - What's app your resume to (phone hidden) Interview Mode - Face to Face only (No Virtual rounds) Work Mode- On-site working Working days- 6 days working with a roster off Preferred Languages- English, Hindi, Tamil, Telugu, Kannada, Malayalam, Marathi Salary- 3.2 - 4.2 LPA PolicyBazaar is looking for energetic and customer-focused individuals to join our Customer Service team. As a Customer Support Specialist, you will be the voice of PolicyBazaar, assisting customers with their queries, resolving issues, and ensuring high levels of customer satisfaction.

Key Responsibilities

- Handle inbound and outbound calls to address customer queries and concerns.
- Provide accurate information regarding insurance policies, premium calculations, and policy status.
- Escalate unresolved queries to the appropriate internal teams and ensure timely follow-up.




- Maintain customer records by updating information in the CRM system.
- Ensure customer satisfaction through professional communication and problem-solving.
- Meet daily, weekly, and monthly targets set by the team lead.

Required Skills

- Excellent communication skills (verbal and written) in any regional languages with English and Hindi.
- Ability to handle customer queries efficiently and politely.
- Basic computer knowledge and proficiency in MS Office and email.
- Patience and empathy to manage difficult or irate customers.
- Prior experience in customer support role is a plus.
- Freshers and experience both can apply.
- Minimum education: Graduate.
- Salary package 3.2 LPA to 4.2 LPA. Interested candidates can share their resume to [email protected] or What's app to (phone hidden) Regards, HR Anjali Policy Bazaar We are looking for Immediate joiners.

📌 Customer Service Specialist (Gurugram)
🏢 Policybazaar.com
📍 Gurugram