We're Hiring: Customer Support Specialist – Ads Are you passionate about customer service, problem-solving, and working in a fast-paced, technology-driven setting? We're looking for talented professionals to join our team and help deliver exceptional support to Google Ads advertisers . What You'll D o: Provide omnichannel support via Email, Chat, and Pho ne Troubleshoot Google Ads account issues including campaigns, billing, ad approvals, and conversion tracki ng Deliver first-time resolutions through analytical problem-solvi ng Leverage AI tools and LLMs to enhance productivity and personalize customer interactio ns Ensure process adherence, accurate documentation, and effective case manageme nt Advocate for customers by identifying trends, bugs, and opportunities for platform improveme nt What We're Looking F or:
Bachelor's degree in any discipl ine 1–3 years of Customer Service/BPO experie nce Excellent communication and troubleshooting ski lls Ability to multitask in a blended support environm ent Strong process discipline and customer-first mind set Willingness to work in a 24/7 rotational shift environm entIf you're ready to build your career with a global team, gain exposure to cutting-edge AI-enabled support, and make a real impact on customer success, we'd love to hear from y ou.
Interested? Send me your resume on
[email protected] , and I'll get in to uch.#Hiring #CustomerSupport #GoogleAds #TechnicalSupport #BPOJobs #Customer Serv
📌 Customer Service Representative (Gurugram)
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📍 Gurugram