Customer Service Representative (CSR) Contact: 75748 61560 Location: 1st Floor, KOPA Mall, Mundhwa Road, Koregaon Park Annexe, Pune, Maharashtra – 411001 Eligibility: Minimum 10th / 12th Pass or Graduate Key Responsibilities: Assist customers and deliver excellent customer service. Explain and demonstrate games to customers clearly and confidently. Handle cashiering, billing, and payment transactions accurately. Ensure a pleasant and engaging customer experience at all times.

Working

Hours & Schedule: 9-hour shift per day 1 weekly off Weekends and public holidays are working days.

Shift Timings: Female – Rotational Shifts 10:00 AM – 7:00 PM 11:00 AM – 8:00 PM 12:00 PM – 9:00 PM Male – Rotational Shifts 1:00 PM – 10:00 PM 2:00 PM – 11:00 PM 3:00 PM – 12:00 AM 4:00 PM – 1:00 AM Important: Candidates must be available for all applicable shifts during the first 15 days of joining.

Perks (After Probation): Performance-based incentives 24 days of paid leave per year Double pay on public holidays Child education benefit Requirements: Must strictly follow grooming and uniform standards. Comfortable with rotational shifts and standing work. Customer-friendly attitude and willingness to learn.

📌 Customer Service Representative (Pune)
🏢 Shott Amusement Private
📍 Pune