Company Description ASPAXS is a full-service integrated creative agency based in Mumbai, specializing in branding, advertising, and digital solutions. The team collaborates with a diverse range of clients to build impactful brand identities and campaigns. ASPAXS combines strategic thinking with creative execution to deliver work that supports clients’ business goals.

The agency offers a agile, fast-paced environment where team members contribute to end-to-end creative projects and long-term client partnerships.

Role Description The Customer Relationship Executive is a full-time, on-site role based in Worli. This role involves managing day-to-day client interactions, responding to inquiries, and ensuring timely resolution of concerns to maintain strong client relationships.

The Customer Relationship

Executive will coordinate with internal teams to align deliverables with client expectations, track project progress, and support the overall client experience.





Responsibilities include maintaining documentation of client communications, gathering feedback, identifying opportunities to improve customer satisfaction, and contributing to smooth account management processes.

Qualifications

- Ability to foster Customer Satisfaction and maintain strong Client Relations.
- Skills in Business Relationship Management and Customer Service to support long-term partnerships.
- Clear and professional Communication skills, both verbal and written.
- Strong organizational and time-management abilities, with attention to detail.
- Comfort working in a fast-paced creative agency environment and collaborating with cross-functional teams.
- Prior experience in client-facing roles, preferably in advertising, branding, or digital agencies.
- Relevant academic background in Business, Marketing, Communications, or a related field is beneficial.

📌 Customer Relationship Executive (Mumbai)
🏢 ASPAXS
📍 Mumbai