Customer Experience Center Officer - Correspondence and Customer Service (Thane)

Customer Experience Center Officer - Correspondence and Customer Service (Thane)

19 Aug
|
Kotak Mahindra Bank
|
Thane

19 Aug

Kotak Mahindra Bank

Thane

CEC Officer - Correspondence - Retail Assets-Customer Experience Center-Customer Service - Responsible for handling correspondence and customer service activities within the Customer Experience Center.

- Focuses on retail asset-related customer interactions, ensuring effective communication and resolution.
- Acts as a liaison between customers and the organization to enhance customer satisfaction.
- Requires good communication and interpersonal skills to manage customer queries and correspondence.
- Supports the retail assets team by managing customer service processes and documentation.
- The role is based in Thane and involves working in a customer-centric setting.
- Suitable for candidates with experience in customer service or correspondence handling.
- Emphasizes accuracy, responsiveness, and customer engagement in daily tasks.

📌 Customer Experience Center Officer - Correspondence and Customer Service (Thane)
🏢 Kotak Mahindra Bank
📍 Thane

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