19 Aug
|
Innovative Flexotech
|
Ahmedabad
19 Aug
Innovative Flexotech
Ahmedabad
Service Coordinator / Customer Care Executive – JD Responsibilities: Handle customer calls, queries, and service requests. Coordinate with the Service Engineer team for customer complaints and service visits. Schedule service calls and follow up until resolution. Maintain service records, customer details, and follow-up status. Coordinate with internal teams for spare parts and service requirements. Ensure timely communication and customer satisfaction.
Requirements: Positive communication and follow-up skills. Basic computer/ERP knowledge. (Not compulsory) 6 months – 2 years of experience in customer care/service coordination preferred. Good English & Hindi communication skills.
📌 Customer Care Executive (Ahmedabad)
🏢 Innovative Flexotech
📍 Ahmedabad