Job Summary Radical Minds Pvt Technologies is hiring Customer Support professionals for the Aliaxis process. The role involves handling customer interactions through chat and email, with blended-process responsibilities as required. The ideal candidate should have good communication skills in English and Hindi and be comfortable working from the office in a day-shift environment.

Key Responsibilities Respond to customer queries and requests through chat and email in a qualified and timely manner.

- Understand customer concerns and provide accurate information and appropriate resolutions.
- Follow process guidelines, quality standards, and customer service protocols.
- Maintain accurate records of customer interactions and update relevant systems.
- Escalate complex or unresolved issues to the appropriate team when required.
- Meet defined productivity, quality, response-time, and customer satisfaction targets.

Candidate

Requirements • Candidates with 3 months to 6 months of relevant customer support, chat, email, or blended-process experience.

📌 Customer Care Executive (Bengaluru)
🏢 BACKFILLS HUMAN RESOURCES
📍 Bengaluru