Customer Care Executive Location: Samta Nagar, Bikaner Department: Customer Care / CRM Positions: 15 Job ResponsibilitiesHandle customer calls and provide skilled assistance. Make outbound calls to customers for follow-ups, service reminders, feedback, and appointments. Maintain regular communication with customers and resolve their basic queries.

Coordinate with the Sales and Service teams for customer requirements. Maintain accurate customer information and call records in the system. Follow up with customers to ensure a positive customer experience.

Conduct customer satisfaction and feedback calls. Achieve assigned daily and monthly calling and follow-up targets. Escalate customer complaints or important issues to the concerned senior.

Eligibility Education: 12th Pass or Above.

Experience:



Calling / Telecalling / Customer Care experience preferred.

Computer Knowledge: Basic computer knowledge is required. Good communication and interpersonal skills. Hindi communication is essential; basic English communication will be an advantage. Fresher candidates with good communication skills may also be considered. Key SkillsGood communication skills Customer handling Telecalling & follow-up Basic computer knowledge MS Office / CRM knowledge Positive attitude and teamwork Target-oriented approach Contact (phone hidden) / 95712 50697

📌 Customer Care Executive (Bikaner)
🏢 Audi Motors Private
📍 Bikaner