Customer Assistance Manager-Loan Against Property-Hardship Assistance Unit - Manage customer assistance specifically for Loan Against Property products.
- Handle hardship assistance cases, providing support and solutions to customers facing financial difficulties.
- Coordinate between customers and internal teams to ensure smooth loan servicing and resolution.
- Requires solid customer service orientation and understanding of loan products.
- Role involves managing sensitive financial situations and requires good communication skills.
- Likely involves working with banking and financial services processes related to secured loans.
- The position is based in Hyderabad and focuses on customer relationship management within the loan segment.
- Requires ability to handle complex customer queries and provide effective assistance in hardship scenarios.
📌 Customer Assistance Manager - Loan Against Property (Hyderabad)
🏢 Kotak Mahindra Bank
📍 Hyderabad
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