19 Aug
|
Emerge The Inside Out
|
Kim
19 Aug
Emerge The Inside Out
Kim
Manage and maintain customer and lead data in the CRM system. Track leads, enquiries, follow-ups, conversions, and customer interactions. Coordinate with the Sales and Marketing teams to ensure timely lead follow-up.
Monitor customer lifecycle and identify opportunities for engagement and retention. Prepare CRM reports, dashboards, and performance summaries. Ensure accurate and timely data entry and database management.
Conduct regular follow-ups with customers through calls, WhatsApp, email, or other channels. Handle customer queries and coordinate with relevant internal teams for resolution.
📌 CRM Executive (Kim)
🏢 Emerge The Inside Out
📍 Kim