Responsibilities
Transportation Operations
- Coordinate daily employee transportation services across office locations.
- Manage transportation requests, shuttle services, and special transport arrangements.
- Ensure timely deployment of vehicles as per business requirements.
- Monitor transport schedules and route efficiency.
Vendor Management
- Coordinate with transportation vendors and fleet providers.
- Monitor vendor performance against agreed service levels (SLAs).
- Track vehicle availability, utilization, and service quality.
- Escalate operational issues and ensure timely resolution.
Employee Support
- Serve as the primary point of contact for transport-related queries.
- Address employee concerns regarding routes, pickups, delays, and transportation services.
- Communicate transport schedules, changes, and service updates.
- Ensure a positive employee transportation experience.
Fleet & Logistics Coordination
- Track vehicle deployment and utilization.
- Coordinate maintenance schedules and vehicle readiness.
- Ensure adequate transport capacity during peak demand periods.
- Support special events, visitor transportation, and business travel-related transfers.
Safety & Compliance
- Ensure adherence to transportation safety standards and company policies.
- Monitor driver documentation, licenses, permits, insurance, and statutory compliance.
- Support vehicle audits and compliance reviews.
- Assist in implementing transport safety initiatives.
Transport Policy Administration
- Support implementation and communication of transport policies.
- Ensure employee transport requests comply with approved guidelines.
- Maintain transportation records and approvals.
- Assist in policy reviews and process improvements.
Reporting & Data Management
- Maintain transport trackers, usage records, and operational dashboards.
- Generate regular MIS reports covering:
o Fleet utilization o Transportation costs o Vendor performance o Employee usage trends o SLA adherence
- Analyse data to identify optimization opportunities.
Cost Management
- Monitor transportation-related expenses.
- Support invoice validation and payment processing.
- Track transport budgets and identify cost-saving opportunities.
- Ensure productive utilization of transport resources.
Stakeholder Management
- Coordinate with employees, workplace teams, HR, Finance, Procurement, and transport vendors.
- Provide timely updates on transport operations and service issues.
- Support workplace initiatives requiring transportation coordination.
Qualifications
BGV
- Employment with WSP India is subject to the successful completion of a background verification (“BGV”) check conducted by a third-party agency appointed by WSP India.
- Candidates are advised to ensure that all information provided during the recruitment process — including documents uploaded — is accurate and complete, both to WSP India and its BGV partner”.
📌 Coordinator - Transport (Noida)
🏢 Wsp
📍 Noida