We are looking for a Communication Trainer from Shillong who can train and coach our trainees in the following areas:

Professional and effective communication

Transparent and confident speech

Appropriate tone and voice modulation

Empathy and patient-centric communication

Active listening

Pronunciation and speech clarity

Appropriate questioning and responses

Handling difficult or emotional callers

Professional call etiquette and overall call-handling skills

Covering Americanism The trainer should be energetic, engaging, and vibrant. We want the training sessions to be positive, interactive, and motivating so that trainees feel comfortable participating, asking questions, and continuously improving their communication skills.

The trainer should also conduct regular call reviews, role-plays, mock calls, assessments, and one-on-one coaching to ensure that the PCCs can effectively apply what they learn during actual patient and healthcare-related calls.

Experienced: 1-3 years minum

Salary: Negotiable

Location: Shillong

Shift: Night (US Process)

**“Preference will be given to candidates with relevant experience who are based in Shillong.”

📌 Communication Trainer (Shillong)
🏢 S10 Health
📍 Shillong