· Contact customers calls regarding pending payments. · Follow up with customers to ensure timely repayment of outstanding dues. · Negotiate payment arrangements and secure Promise to Pay (PTP) commitments. · Maintain accurate call records and update customer interactions in the system. · Meet daily, weekly, and monthly collection targets. · Resolve customer queries related to payment dues professionally. · Escalate unresolved cases to the Team Leader when required. · Ensure strict adherence to RBI guidelines, company policies, and compliance standards. · Maintain a skilled, polite, and customer-centric approach during every interaction. · Customers ko pending payment ke regarding calls karna. · Customers ke saath regular follow-up karke timely repayment ensure karna.



· Payment arrangements discuss karna aur Promise to Pay (PTP) commitments lena. · Har customer interaction aur call details ko system mein accurately update karna. · Daily, weekly aur monthly collection targets achieve karna. · Customers ke payment-related queries ko professionally handle aur resolve karna. · Jo cases resolve na ho paaye unhe Team Leader ko timely escalate karna. · Har call ke dauran RBI guidelines, company policies aur compliance standards ka strictly follow karna. · Har customer ke saath polite, professional aur customer-friendly manner mein baat karna.

📌 Collection Telecaller (Mumbai)
🏢 Sequel Corporate Services
📍 Mumbai