– Client Servicing Executive

Company: Dream Design Projects Pvt. Ltd.

Department: Client Servicing / Business Development

Location: New Delhi

Employment Type: Full-time

Experience: 1–3 Years

About the Role

Dream Design Projects Pvt. Ltd. is looking for a Client Servicing Executive who will be responsible for managing client communication, understanding project requirements, coordinating with internal teams, and ensuring smooth execution of projects from initial discussion to final delivery.

Key Responsibilities

- Handle day-to-day communication and coordination with clients.
- Understand client requirements, project briefs, budgets, timelines, and expectations.
- Coordinate with the Design, Production, Purchase, Site, and Project Execution teams.
- Share project updates, designs, quotations, proposals, and other required documents with clients.
- Follow up with clients for design approvals, material selections, quotations, payments, and other project requirements.
- Coordinate design changes and revisions based on client feedback.
- Ensure client requirements are communicated clearly to the concerned internal teams.
- Regularly follow up on project progress and keep clients updated.
- Handle client queries, complaints, and concerns and ensure timely resolution.
- Maintain proper records of client requirements, approvals, discussions, and project updates.
- Coordinate client meetings, site visits, and project-related discussions.
- Build and maintain strong professional relationships with existing and new clients.




- Identify opportunities for repeat business and additional requirements from existing clients.
- Support the Business Development team in handling enquiries and converting potential clients.
- Ensure smooth coordination from client brief → design → quotation → approval → execution → final handover.
- Prepare regular client/project status updates for management.

Required Skills

- Excellent verbal and written communication skills.
- Strong client handling and relationship management skills.
- Good coordination and follow-up skills.
- Solid negotiation and problem-solving abilities.
- Ability to manage multiple clients and projects simultaneously.
- Good knowledge of MS Office / Google Workspace.
- Professional and confident approach while dealing with clients.
- Good understanding of interior design, furniture, fabrication, or project execution will be an advantage.

Qualification

- Graduate in any discipline.
- MBA/PGDM in Marketing, Sales, or related field will be an added advantage.

Preferred Candidate
- 1–3 years of experience in Client Servicing, Customer Relationship Management, Interior, Architecture, Furniture, Retail, Fabrication, or Project Execution.
- Candidates with experience in an interior/design/fabrication company will be preferred.
- Should be proactive, well-organized, presentable, and comfortable communicating with clients and internal teams.

Pay: ₹20,000.00 - ₹40,000.00 per month

Benefits

- Provident Fund

Work Location: In person

📌 Client Servicing Executive (Lajpat Nagar)
🏢 Dream Design Projects
📍 Lajpat Nagar