19 Aug
|
The Wellness Shop
|
Jaipur
19 Aug
The Wellness Shop
Jaipur
Key Responsibilities
- Handle customer queries through Chat, WhatsApp, Email, and other digital channels.
- Assist customers with orders, payments, products, returns, refunds, and deliveries.
- Resolve customer issues professionally and within the required turnaround time.
- Provide accurate information about products and services.
- Coordinate with internal teams for order and customer issue resolution.
- Maintain proper records of customer interactions.
- Ensure a high level of customer satisfaction.
About Company: The Wellness Shop is one of the leading e-commerce brands providing a range of cosmetics and wellness products based in Bangalore, India. Our values are derived from the Charaka Samhita, a Sanskrit treatise on general medicine dating back to around 1000 BC in the Indus Valley area. According to the Charaka Samhita, the human body consists of three bodily states: Vata, Pitta, and Kapha.
📌 Chat Process - Customer Support in Jaipur
🏢 The Wellness Shop
📍 Jaipur