:

Education Qualification :

Any Graduate (Engineering / Science)

Skills :

Primary -> Technology | Systrack | 2 - Knowledgeable

Primary -> Technology | Nexthink | 3 - Experienced

Certification :

Technology | Certified Nexthink Administrator

Nexthink

Installation and Configuration

Install and configure Nexthink collectors on end-user devices, servers, and other relevant endpoints.

Set up data connectors and integrations to capture data from different sources.

End-User Experience Monitoring:

Monitor end-user interactions, application performance, and responsiveness.

Analyze digital experience data to identify usability issues and improve user satisfaction.

Troubleshooting and Issue Resolution

Use Nexthink data to diagnose and troubleshoot end-user reported issues, application crashes, and performance problems.

Investigate root causes of incidents and implement solutions.

Data Analysis and Insights

Analyze Nexthink data to identify trends, patterns, and potential areas for optimization.

Provide actionable insights to improve digital experiences and overall system performance.

Alerting and Notification

Set up alerting rules to detect abnormal behavior, performance degradation,



or application failures.

Configure notifications to inform IT teams and trigger timely responses.

Security and Compliance Monitoring

Use Nexthink to monitor for security vulnerabilities, policy violations, and compliance issues.

Collaborate with security teams to enhance overall cybersecurity posture.

Performance Optimization

Utilize Nexthink insights to optimize application performance, reduce latency, and enhance user satisfaction.

Provide recommendations for addressing performance bottlenecks and improving response times.

Customization and Reporting

Develop custom dashboards, reports, and visualizations to present digital experience and performance data.

Generate regular and ad-hoc reports for IT teams and stakeholders.

Integration with IT Ecosystem

Integrate Nexthink with other IT monitoring tools, service management platforms, and automation frameworks.

Change Management

Follow change management procedures when implementing configuration changes and updates related to Nexthink.

Location

:

IND-KA-Bengaluru-Ecospace1B-ML

Created On

:

14-Aug-2026

📌 Associate SME - Digital Experience (Bengaluru)
🏢 Microland
📍 Bengaluru