- Act as a single point of contact for the paying customers and handle their entire life cycle from welcome call to renewal stage
- Manage the coordination between the paying client and interested buyers/tenants by arranging conference calls and site visits, if they agree to meet after the call
- Work closely with internal teams like activation support, graphic design, and back-end operations to ensure smooth customer experience
- Pre-empt customer issues and proactively resolve them to ensure a seamless buying cycle for the customer
- Own all escalations and quickly acknowledge, resolve, and keep the customer in the buying cycle
- Minimum of 1 year of experience in a similar role
- Solid communication and interpersonal skills to manage relationships with high-net-worth individuals
- Excellent organizational and time management skills
- Ability to work collaboratively with internal teams and external stakeholders
- Good analytical and problem-solving skills to pre-empt and resolve customer issues
- Experience in the real estate industry is preferred but not mandatory.

📌 Associate Senior Executive (India)
🏢 Infoedge
📍 India