- Migration function is responsible to migrate the business processes from MGCC with time tested methodology and ensuring seamlessly establishment of capabilities at MGCC.

Roles –

- - Managing end to end migrations / projects.
- Responsible for managing end to end programs (cluster of projects)
- Publishing regular report outs on migration/project communication / status / update sharing with all the stakeholders
- Regular connects with all the stakeholders on requirement gathering / updates / and activities related to migration methodology.
- Performing migration program level report outs (Daily / Weekly / Monthly / Quarterly)
- Ensuring smooth coordination between all the functions during migration
- Help/extend support to migration batch in day-to-day migration activities, as and when required.

Responsibilities - The incumbent will be required to be a part of the Migrations Team and will report to SDL - Migrations, subject to incumbents’ skill fit the function more appropriately. The role will clearly be responsible for the migrations at the LOB level at MGCC centers.

Key responsibilities will include

- Responsible for planning and execution of Migrations and consulting projects for a specific program / line of business




- Managing external and internal stakeholders and escalation handling for the projects
- Conducting Due Diligence for processes scoped for migrations
- Ensure adherence to migration methodology
- Deliver on Migration & Consulting Goals for the function
- Wing to wing responsibility for individual projects and coordination with support groups
- Education & Experience
- Bachelor’s degree (Any Stream) or diploma with a minimum of 15 years of education.
- 2+ years in project management / transitions / migrations with overall 5+ years’ experience
- Knowledge and skills (general and technical)
- Should be pro-efficient in communication skills
- Understanding of migration methodology
- Should have experience of migrations / project team (domestic or international)
- Analytical and Interpersonal skills
- Proactively assess the risk and escalate, as and when required
- Problem solving skills / Solution oriented
- Good in managing the stakeholders
- Valuable in understanding and requirement gathering from the stakeholders
- Should be Agile / Managing Self / Focused
- Ability to create proficient Process maps & project plans
- Multi-tasking ability

Technical Knowledge

- Proficient knowledge of AI tools such as Co-Pilot

📌 Assistant Manager - Migration (Noida)
🏢 MetLife
📍 Noida