19 Aug
|
Amaatra Group.
|
Thane
19 Aug
Amaatra Group.
Thane
We preferred only real estate baccground candidates only salary range
35k-45k monthly
Company Description Amaatra Group specializes in high-quality residential development, offering semi-furnished and unfurnished apartments tailored to diverse lifestyle needs. The group launched “Amaatra Homes” with a strong commitment to supporting clients in buying homes and investing their hard-earned money in residential properties.
Amaatra
Group focuses on understanding the needs and aspirations of homebuyers and strives to maximize client satisfaction. The company emphasizes transparency and up-to-date information, helping clients make confident, informed real estate d ecisions.Role Description The Senior CRM Executive is a full-time, on-site role based in Thane, responsible for managing and enhancing the customer relationship lifecycle. This role involves overseeing lead management, tracking customer interactions, and ensuring accurate and timely updates within the CRM system. The Senior CRM Executive will coordinate with sales, marketing, and customer service teams to optimize client communication, follow-up activities, and post-sales engagement. Daily tasks include analyzing CRM data, generating reports, identifying trends,
and recommending improvements to increase client satisfaction and conversion rates. The role also includes handling customer queries, maintaining high service standards, and supporting initiatives that strengthen long-term relationships with homebuyers.
Qualifications
- Strong CRM platform experience (e.g., Salesforce, HubSpot, or similar), with the ability to manage customer data, workflows, and reporting.
- Skills in data analysis and reporting, including proficiency in Excel or other analytics tools to interpret customer and sales metrics.
- Excellent communication and interpersonal skills for engaging with clients and collaborating effectively with internal teams.
- Organizational and time-management skills, with the ability to handle multiple leads, follow-ups, and customer requests efficiently.
- Experience in real estate, residential development, or a related customer-facing industry is preferred.
- Bachelor’s degree in business, marketing, or a related field, or equivalent relevant experience.
- Comfort with in office work in Thane and readiness to engage directly with clients and stakeholders.
- Proactive, detail-oriented approach with a focus on client satisfaction and continuous process improvement.
📌 Assistant CRM Manager (Thane)
🏢 Amaatra Group.
📍 Thane