Process Consultant

Purpose of Position

PCs (Process Consultants) are responsible for performing check-sheet-based reviews of the sales process at automotive dealerships. They play a critical role in ensuring adherence to defined processes and streamlining the end-to-end sales workflow of the dealership.

Nature of Work

This position works as part of a team, taking assignments from team leads and performing real-time reviews. All audit reviews are conducted in accordance with the policies agreed upon with the client. The Process Consultant will work closely with personnel primarily from the Sales department, and as needed, will collaborate with Insurance, RTO, After Sales, Accounts, HR, IT and other relevant departments.

Specific Accountabilities / Deliverables

1. Create and manage information databases using Excel spreadsheets / customized tools to generate insights and support data analytics.
2. Understand the sales process in detail, including the control workplace, to execute reviews effectively.
3. Identify areas of risk and collect relevant evidence to support findings and deviations from the defined process.
4.



Assess risks using various control measures such as reconciliations, physical verifications, etc.
5. Work within demanding deadlines as directed by superiors.
6. Maintain professionalism while interviewing or observing clients for controls.
7. Essential Skills, Qualifications and ExperienceFresh MBAs / Graduates / CA Articles (>1 year).
8. Proficiency in Excel and Tally (preferable).
9. Strong interpersonal skills.
10. Effective verbal and written communication skills with stakeholders at multiple levels.
11. Solid team-player attitude.
12. Excellent analytical and problem-solving skills, including the ability to handle difficult individuals or groups.
13. Ability to plan, organize, complete and document audit assignments as per professional standards, independently or in a team.
14. Strong time-management skills to work effectively under defined deadlines.

Note: This project follows a 6-day-a-week roster system. The weekly day off may not always fall on a Sunday.

Location: Delhi

📌 Internal Auditor (New Delhi)
🏢 Ambit Collective
📍 New Delhi