We are looking for a responsible and organized Back Office Assistant to support the daily operations of Fit2Fly Holidays Pvt. Ltd.
- Key ResponsibilitiesHandle daily data entry and record keeping of bookings, payments, inquiries and customer details.
- Maintain and update Excel sheets, booking files and internal reports.
- Coordinate with sales staff, suppliers, hotels, DMCs and other travel partners for required documents and confirmations.
- Check booking details such as passenger names, travel dates, hotel details, flights, transfers and sightseeing.
- Prepare and organize vouchers, invoices, itineraries and travel documents.
- Follow up with suppliers for pending confirmations, invoices and payment details.
- Maintain proper records of payments received and supplier payments.
- Assist the team with visa documentation and document checking when required.
- Update customer and booking information in the company system.
- Handle basic emails, WhatsApp communication and internal coordination.
- Maintain proper filing of passports, tickets, vouchers and other travel-related documents.
- Prepare daily pending-work lists and ensure important tasks are completed on time.
- Support all Fit2Fly branches and sales executives with required back-office work.