Legal Capital Law Firm is looking for a Customer Support Executive with prior sales experience to handle client interactions, understand customer requirements, provide timely assistance, and support business growth.
Key Responsibilities
- Handle inbound and outbound customer calls and enquiries.
- Understand client requirements and provide appropriate information about our legal services.
- Follow up with leads and convert potential enquiries into clients.
- Maintain strong and professional relationships with clients.
- Coordinate with the concerned teams to resolve customer queries.
- Maintain accurate records of calls, follow-ups, and client interactions.
- Achieve assigned customer support and sales targets.
- Ensure a positive customer experience throughout the process.
- RequirementsPrior experience in Customer Support, Telecalling, Telesales,
Sales, or Client Handling.
- Good communication and interpersonal skills.
- Knowledge of multiple languages is preferred.
- Candidates who can communicate effectively in English, Telugu, Hindi, and other regional languages will be preferred.
- Robust convincing, negotiation, and follow-up skills.
- Basic computer knowledge and ability to maintain customer records.
- Candidates with a customer-oriented and target-driven approach are preferred.
What We Offer
- Competitive salary based on experience and skills.
- Incentives based on performance.
- Growth opportunities within the organization.
- Professional and supportive work environment.
Interested candidates can share their updated resume or contact the HR team for further details.
Location: Hyderabad
Contact: (phone hidden),(phone hidden)
📌 Customer Support Executive (Hyderabad)
🏢 Legal capital
📍 Hyderabad
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