Inside Sales Executive – IT / Hardware SalesDepartment: Sales / Business Development
Experience: 1–3 years preferred
Industry: IT Hardware / Networking / System Integration
Location: Bangalore
Employment Type: Full Time
Key Responsibilities
- Generate new B2B leads through cold calling, email, LinkedIn, references and online enquiries.
- Handle inbound enquiries and understand customer requirements.
- Sell and promote IT products such as:
- Laptops & desktops
- Servers & storage
- Networking switches, routers and access points
- Firewalls and cybersecurity products
- CCTV & surveillance products
- UPS and power solutions
- Printers, monitors and accessories
- Software licenses, AMC and IT services
- Prepare quotations, proposals and commercial offers.
- Coordinate with the technical team for product selection and solution requirements.
- Coordinate with distributors/OEMs for pricing, availability, lead time and warranty.
- Follow up regularly on quotations and open opportunities.
- Negotiate commercially and work toward order closure.
- Coordinate with purchase, accounts, logistics and technical teams after receiving the PO.
- Follow up for payment collection as per agreed payment terms.
- Maintain customer and opportunity information in CRM/Zoho.
- Prepare daily/weekly/monthly sales and pipeline reports.
- Develop existing customers through repeat business and cross-selling.
- Identify new customers and dormant accounts and generate business from them.
- Achieve assigned monthly/quarterly sales and gross-margin targets.
- Maintain good relationships with customers, OEMs and distributors.
- Required SkillsGood knowledge of IT hardware and networking products.
- Strong communication and convincing skills.
- Good English communication, both verbal and written.
- Robust follow-up and negotiation skills.
- Ability to understand customer requirements and suggest appropriate products.
- Knowledge of MS Excel, Word, Outlook and CRM/Zoho.
- Ability to prepare professional quotations and emails.
- Target-oriented and self-motivated.
- Good coordination with sales, technical, purchase and accounts teams.